Thank you for taking the time to complete this brief (30 seconds) survey. Your feedback is valuable to us and will assist in improving the quality of our service to you, our customer.

What was the nature of your service call that we responded to (select from options below)?*

Air in lines Fireline shutoff Fireline turn on Hydrant flow test Hydrant hit by vehicle Inspection Leaking or running water Lid missing/damage Low/high pressure No water Odor - sewer Request for information Sewer backup Shut down Site Restoration Turn off water service Turn on water service Video sewer main Water quality complaints - dirty/color/odor/taste Other

Date of Service?

Service Request # (if provided on leave behind survey card)?

Operator Name

Operator # (if provided on leave behind survey card)?

Did we provide a timely response to your request for service?*

Yes No N/A

Was our team member knowledgeable and competent?*

Yes No N/A

Was the issue resolved to your satisfaction (select from options below)?*

Yes No N/A

What can we do better?